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Front Line Management

Equip yourself with the right tools to become a better leader.

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Industry Standards

Our instruction meets or exceeds industry standards

Certifications

Certification documents proficiency and skills

Peer to Peer Training

Facilitated learning peer to peer. Experience counts!

Expert Instructors

Taught by pro instructors who’ve done the job!

Built From Experience

Courses developed by people who’ve done the job

Service First

We are committed to your success, start to finish

Here's what you'll learn

Our professional instructors will teach you:

What is management?
How to Be An Effective front line Supervisor
Supervisor Styles
Key Traits of a Front Line Supervisor
Roles & Responsibilities of Supervisors
Human Resources Legislation
Basic Rights of the Worker
Hazard Assessment
Communication
Motivating Staff
Unionized Work Environment
Progressive Discipline
Documentation

Documentation Provided

Materials Provided

Student Book

Those who have ongoing difficulty with employees are not typically struggling as a result of their own mistakes – they just don’t have the right tools in their toolbox.  When faced with staff who negatively impact the overall work or morale of your team, how do you respond?  How do you motivate staff so that they’re empowered and want to do a good job?

What tasks should you be delegating, and how?  We all want to be good supervisors and inspire our staff, but to do so it is crucial that we take the time to equip ourselves with a practical understanding of how to act as leader rather than just a boss. In an informal atmosphere we will discuss how to equip yourself with the right tools to become a better leader.

Who Is This For?

This course is for supervisors and administrators for Municipal governments. It is also suitable for supervisors and administrators of public utilities.

A FIT FOR EVERY NEED

Custom On-Site Training

On-demand not available for "Front Line Management"

Sorry, we do not currently have this course scheduled in this format. Please let us know you’re interested below so we can let you know when this will be scheduled, or check another format.

In-Person not available for "Front Line Management"

Sorry, we do not currently have this course scheduled in this format. Please let us know you’re interested below so we can let you know when this will be scheduled, or check another format.

Live Webinars not available for "Front Line Management"

Sorry, we do not currently have this course scheduled in this format. Please let us know you’re interested below so we can let you know when this will be scheduled, or check another format.