- If written cancellation is received at least 10 working days in advance – 100% refund of the total program fee.
- If written cancellation is received at least 9-3 working days in advance – 50% refund of the total program fee.
- If written cancellation is received less than 3 working days in advance – no refund of the course fee.
- If payment has not been received at the time of cancellation, an invoice will be issued for the appropriate amount as costs will have already been incurred.
The full quotation price will be charged for attendees who fail to either attend their scheduled course or who fail to cancel within a minimum of 5 working days prior to their course start date.
If circumstances prevent a previously registered person from attending a course, substitutions are permitted up to and on the day of the event. Ground Force Training is to be advised by the organization or student, prior to the completion of the course.